With the evolution of Technology services, the focus is now very much on the customer experience with access to real time contextual digital information enhancing the experience. Traditional wide area networks are on the move, how are you adapting?
Contact Dave Gibbon
+64 21 331 865
Dave.Gibbon@edgeconsulting.nz
Technology Services:
Strategy
Developing and implementing strategies across the UCC, CC and networking spectrum that align with an organization's overall business goals and objectives within their digital transformation journey.
Solutions Architecture
Enterprise Architecture and supporting Solutions Architecture services providing current state, future state, change modelling and informative data across the business and digital landscape.
Secure Connectivity
Adoption of secure and flexible connectivity platforms to support the drive to cloud consumption and hybrid work practices spanning the office and work from home.
Modern Workplace
Recognising and utilising digital communication and collaboration tools with line of business applications to create a flexible and knowledge driven work environment in and out of the office.
Digital Customer Engagement
Evolving beyond the traditional voice contact centre to AI assisted omni channel cloud-based customer engagement tools.
Unified Communication and Collaboration
Migrating away from legacy PBX and voice centric platforms or expanding your UCC tools to enable the modern workplace, we assist in the implementation of these tools.
Mobile
A key tool within the UCC realm, we provide guidance and experience in managing a fleet.
Cloud Computing
Providing guidance and assistance with the migration and management of IT systems and data on cloud-based platforms.
How can we help?
Let’s discuss your project requirements. We’d love to hear from you.
Learn more about what we do
Business and IT Management Services
Edge Consulting offers a range of management services, from enterprise architecture through to digital transformation and operational management, upholding and working to your business goals and values.
Project and Programme Management Services
Systematic, controlled and with excellent communication, Edge Consulting will progress your projects and help staff adapt to change efficiently and effectively. Let’s move your projects forward!
Procurement Services and Contract Management
Our dedicated consultants will take the pressure off your team and assist you through the tender development, information gathering and documentation creation progressions. We help you make informed decisions throughout the process.